Business Analyst - Data Management

Job Summary:
Responsible for design, configuration, testing, validation, training and support of Workday application and/or other assigned applications.

Job Responsibilities:
-Design and maintain system configuration by evaluating feasibility of modifications and enhancements and completing build necessary to support process workflows and changes to these workflows.
-Responsible for acquiring and maintaining in-depth knowledge of functional workflows and the application's versatility to support them.
-Drive the deployment of feature releases and system maintenance, ensuring functional requirements are met.
-Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions.
-Investigate issues using independent analysis and judgment to generate solution options to complex matters, including solutions that can respond to system limitations.
-Coordinate, prepare and execute effective communications and training to support Workday and/or other applications using appropriate methodologies, strategies, and content for end users in assigned areas.
-Assist in the development of educational tools relating to new applications, system updates, other organizational goals, and changes.
-Work collaboratively in workgroups and across interdisciplinary teams.
-Participate in scheduled and ad hoc training in order to improve policy and process acumen.
-Support health system applications and deadline driven projects providing after-hours and/or weekend coverage and support, when required.
-Other projects and duties as may be required by business needs.
-Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.
-Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.
--Working Relationships:
-Coordinates activities of others (does not supervise).
-Leads others in same work performed (does not supervise).
-Works directly with patients and/or customers.
-Works with internal / external customers.
-Works with other healthcare professionals and staff.
-Works frequently with individuals at Director level or above.

Required Skills & Experience:
-Ability to work effectively in a fast-paced environment and handle both planned and unplanned responsibilities.
-Ability to complete required application training.
-Ability to learn and effectively use new technologies.
-Ability to work in a team-oriented, collaborative environment.
-Strong attention to detail.
-Analytical ability to solve both business and technical problems.
-Excellent verbal and written communication skills to effectively interact with team members and leadership.
-Strong problem solving, troubleshooting and analytical skills.
-Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution.

Preferred Skills & Experience:
-Workday experience or training.

Required Education:
-Bachelor's degree.
OR
-Equivalent experience.

Preferred Education:
-N/A

Required Certifications & Licensure:
-N/A

Preferred Certifications & Licensure:
-N/A